Your privacy on the 2018 app platform is our highest priority. This policy explains what information we collect, how it is used, and what steps we take to keep your data secure. By reading this page, you will understand that as a user in Bangladesh, your information will never be sold to third parties under any circumstances.
Last updated: January 2025
When you create an account on 2018 app, we collect your name, mobile number, and where applicable, your national ID information. Deposit and withdrawal records are automatically saved with each transaction, which is necessary for account security and verification. While browsing the platform, your device type, IP address, and browser information may be collected for technical improvement purposes. This information is used solely to enhance your experience and create a secure environment. We never collect more information than is necessary.
Your information is primarily used for account management, payment processing, and customer service. Data may also be used for security analysis to prevent potential fraud and money laundering, which is done in the interest of every user. Information is analyzed to develop new platform features and make the user experience more seamless. In cases of legal obligation, limited information may need to be provided to the relevant authorities in Bangladesh. Under no circumstances will your information be sold to third parties for commercial purposes.
All data stored on our servers is protected with modern SSL/TLS encryption technology, making unauthorized access impossible. Financial transactions made through bKash and Nagad are processed through each payment provider's own security infrastructure. Our systems undergo regular security audits to quickly identify and resolve any vulnerabilities. Staff can only access the information necessary for their specific role — full access is not granted to everyone. In the event of a data breach, we will promptly notify the affected users.
The 2018 app website uses cookies, which help maintain your login session and improve platform performance. These cookies do not store any sensitive personal information and are not shared with third parties. You can manage or disable cookies through your browser settings, though some features may become limited as a result. We do not use advertising tracking or cross-site tracking. Our goal is to always keep your browsing experience transparent and respectful.
You have the right to review the information stored in your account at any time. You may request corrections to inaccurate data, and we will process such requests promptly. In certain circumstances, you may request that your data be deleted, although some information may need to be retained for a specified period due to legal requirements. For any questions or concerns regarding the privacy policy, please contact our support team. In the FAQ section You will also find answers to common privacy-related questions.
If any significant changes are made to the privacy policy, the updated date will be noted on this page. For major changes, we will attempt to send a notification to your registered mobile number. Continued use of the platform will be taken as your consent to the updated policy. We therefore recommend checking this page regularly. Our goal is always to remain transparent and maintain user trust. To learn more, Terms & Conditions page View.
Your privacy is protected — join 2018 app with confidence. If you have more questions, visit our FAQ browse or register directly to get started.